Shipping Policy
How long does it take for the package to be processed after payment ?
Processing Time：Normally 1-4 Business days. If it is a custom-made product, it may need to be extended to 3-9 Business days.
if there is a discount promotion or a surge in order volume, the processing time may be extended to 7-12 Business days.
How long will it take for me to receive my parcel ?
Standard Delivery: Usually 10-14 days, maximum 21 days；
The specific arrival time of each country and region is different, usually you will receive the goods in about 10-14 days, maximum 21 days. We will process the order immediately after receiving it and ship it as soon as possible.
METEORFASHION currently only offers standard shipping. If you require express shipping, please contact us at service@meteorfashion.com.
Where METEORFASHION ships from?
We have warehouses in mainland China, Hong Kong, the United States and the United Kingdom.
Normally we ship from China, Hong Kong, the United States or the United Kingdom.
What express delivery method does METEORFASHION use?
Normally we will use Yanwen Express, UPS, UPUS, FedEx, DHL, Royal Mail or your local country's express company. Since it is a cross-border transportation, a package may go through multiple courier companies before it finally reaches you.
What is METEORFASHION available regions and countries for delivery ？
Note:Please note that we do not ship to APO/FPO/DPO addresses.
North America:
Canada, Mexico, The United States, Aruba, Belize, Grenada, Greenland, Guatemala, Jamaica, Saint Kitts and Nevis, Panama, Puerto Rico, Trinidad and Tobago, British Virgin Islands etc. .
Europe:
Austria, Belgium, Bulgaria, Belarus, Switzerland, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Norway, Poland , Portugal, Romania, Serbia, Russia, Sweden, Slovenia, Slovakia, Vatican City, Andorra, Albania, Faroe Islands, Gibraltar, Iceland, Monaco, Moldova, Montenegro, Macedonia etc. .
Oceania:
Australia, Norfolk, New Zealand, Pitcairn, Tonga, Tuvalu, Cook Islands, Guam, Marshall Islands, Papua New Guinea etc. .
South America:
Brazil, Chile, Colombia, Uruguay, Peru etc. .
Asia:
Hong Kong, India, Japan, Cambodia, South Korea, Laos, Malaysia, Philippines, Singapore, Thailand, Taiwan, Vietnam etc. .
HOW can I track my orders ?
As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online.You can track the logistics of your order through this link. Please note, that it can take some days before the tracking information ( Waybill ID ) is available.
You can also inquire through the order inquiry function of the meteorfashionshop.com.
Finally, you can go to the track718 ( https://www.track718.us/ ) to check the logistics track. If you use this method, you need to obtain the express tracking number in the email or the order inquiry, and then enter the tracking number to query.
Tax and duties
Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.
For different receiving countries, Meetofashion will adopt different tariff collection methods. Two methods: DDP (Delivery Duty Paid) and DDU (Delivery Duty Unpaid) .
Method 1: DDP (Delivery Duty Paid)
We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.
Countries included:
The United Kingdom, The 26 countries of the European Union (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden).
Method 2: DDU (Delivery Duty Unpaid)
We ship to all locations on a DDU (Delivery Duty Unpaid) basis, which means that product prices displayed are exclusive of all taxes and duties.
Typically, this is because the importing country does not impose duties on small, low-value packages. For example, in the United States, goods priced below $800 are tax-free, so you do not need to pay corresponding taxes.
We will provide shipping and customs clearance services. When we submit customs clearance materials, we will declare the product type, buyer's name, product address, product price, etc. according to local legal requirements.
As for the price of the goods, we will declare it according to the lowest declared price of the same type of goods in the destination country. If you find a difference between the declared price and the actual price paid, don’t worry. Doing so can save you corresponding taxes and fees, and is also in compliance with national laws.
Countries included: Countries other than DDP shipping method.
If something unusual happens during the customs clearance process, I will contact you by email or phone to help you handle it. In order to contact you promptly, it is recommended that you leave your area code and phone number when filling out your order.
Please note: If you are a buyer from Brazil or Chile, you must leave your CPF/CNPJ or RUT so that your package can be cleared through customs smoothly. If you do not fill in the correct tax number, the loss of the package that cannot be cleared will be borne by you personally.
What should I do if I don’t receive my package or receive an invoice for my package ?
First of all, the probability of this happening is very small. If something does happen, please contact me in time and I will contact the logistics company to help you confirm the transportation and delivery status of the package. If this is true, I will resend the shipment package to you for free (you don't need to pay anything again).
First of all, the probability of this happening is very small. If something does happen, please contact me in time and I will contact the logistics company for you to help you confirm the transportation and delivery status of the package. If the package is not delivered or lost, I will resend the shipment to you for free (you do not need to pay anything again). If the package is damaged, please first confirm whether the product is intact. If the product is intact and can be used normally, you do not need to contact us. If the item appears damaged, please see Returns & Exchanges Policy.