Contact Us
We love to hear from you,our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.
We’re available to support you via Email: service@meteorfashion.com
Live chat: Live chat is available in the lower right corner of our website. You can click this button and communicate with us through FB messages.
Customer Service Chat Hours
Monday - Friday 10am - 10pm UTC/GMT+08:00.
Now available in English, Chinese.
If we are not online, you can still leave us a message and we will respond to you promptly after receiving the message. Normally, if you send and message on a working day, we will respond within 24 hours of receiving the message. If it is a holiday, your message will be replied to on the first working day after that.
Please kindly note: During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.
Our Company
The United Kingdom Company
Name: METEORFASHION E-Commerce LTD
Address: 36 Shelton Street, covent Garden, London, WC2H 6JQ, UNITED KINGDOM
Tel: +1 (279) 206-0483